No discrimination should appear in any of the company. Because employees are working in teams at KEF their conduct must by respectful with other colleagues and disputes between the staff must disappear immediately. 03. 3. 1 Motivational theory and how this impacts the reward system in the organization. When people go to work they bring with them their personality and individual behaviors. No matter the person’s position in the workplace the personality and behavior plays a very important role in how that person is completing his duties and interact with others .
Theory of Moscow also have n impact on the people at work because explains how the employees desire to perform at work by having a higher position, the need of money, friends, love or sex, sleep, hunger, safety or esteem when they need only the respect of other, no matter that person is. In every company the employees they work only to satisfy a need from the scale of Moscow theory and they perform to achieve that goal no matter what it is. Motivation it refers to the reason that makes as act, perform or even behave. The motivation is guide as to achieve a goal, desire or a purpose. Without motivation we can’t start or finish enticing.
On the other hand rewards it’s the thing that keeps you motivate continuously. The rewards can be money, higher position, compensation or even more hours to work or bigger salary. At KEF restaurant the culture, ethnic, color, religion and age are together. The staff can by from Bangladesh, Italy, Pakistan, Poland, and Rumanian and so on. Anyway the characters working together and must have a good conduct and behavior. When the religion and culture of a person is respected and take it seriously at the workplace that person is motivated and happy to improve his performance and improve company’s profit as well.
Culture is the atmosphere which all of as we functioning all the time, so in fact the culture is something that we ca not see, is in fact the harmony or manifestations in the workplace. Every new staff bring in the company his own culture and attitude or religion. Culture also is recognized by symbols, stories, language, religion, outfits and daily rituals. (KEF Legal terms) 3. 2 Job evaluation process and payment factors. Job evaluation process refers to the strategy Of a company by estimating the number of the vacancies in the company and when looking for qualified and professional people for a position in the company.
The characteristics of job evaluation and the methods that KEF is using to recruit people when a position is vacant: Description of the job and design Presentation Recruitment Selection Training Profession preparation Progression development KEF evaluation process in few steps and methods that the company is using when the candidates are chosen, management must explain to the new personnel what the policies and rules of the company are and below examples of the procedures after selection: 1 . The employers must give clear details and working hours to the employee 2.
Salary agree and about benefits 3. Tasks and duties of the employee 4. Written contracts as proof of agreement for job between employer and employees 5. Training is a must in all the company because help the staff to perform well and help the company to achieve their goals and purposes 6. Clear conditions of the company (Human resources organizational development and design 01 January 2014) Human resources flow chart and stages to take in order to recruit and select people and how payment Of employees and volunteers are made.
Identify staff and volunteers needed HRS and Manager Advertising HRS criteria and job description regular hire Permanent hire work hours explained and requirement of skills, knowledge and experience Receive C.V. Classification interviews nor of candidates chosen and rejected, development of recruiting strategy Benefits of the job explained by Management Hiring (Quality management at Kentucky Fried Chicken) 3. 3 Varieties of reward systems Reward systems are the rules, procedures benefits classified by money, extra working hours for those who Want or need more hours to make extra, and a higher position in the company and so on.
All the employees who are performing well in the company by selling more or making more customers are rewarded by management in the way they need. The reward system is designed to motivate employees to work better and make the organization improve. How planning a compensation program: The solutions to implement a compensation program are the following steps: ;Discovering the organization or team goals that this program will support to improve the company s profit. Identification of the preferred workers routine or comportment’s that will strengthen the business’s aims and the image of the organization will be a respectful one in the customers eyes. ;Nomination of crucial proportions of the presentation or conduct, founded on the individual r collection’s earlier realizations Specification of suitable recompenses ;Announcement of program to workers Then the types of reward system can by: additional benefit, variable pay, stock choices, compensations, more working hours or increase salary, or an advanced position. Organizational behavior Ninth Edition by G. L. Moorhens) At KEF the employees are encouraged and motivated to perform well and increased the company’s profits because are rewarded in terms of promotions, bonuses, higher position, more working hours, higher wages or free lunchtimes or meals. And also when the staffs have more than 5 points hat person can receive benefits in money, this called “My growth body’. (KEF presentation 201 3) 3. 4 Organization monitors performance.
This is a few steps of monitoring employee’s performance: Amount means the number of items or goods sold can be the best indicator of performance Timeliness refers to how fast the staff can sell something Non-attendance or unpunctuality no one can perform well as is latte at work. .Employees must be on time at the workplace or if is absent Individual presence staff must dare adage tautly at work Ask feedback from customers can control behavior of the employees.
Controlling the employees is a simple duty but with all these controlling and measuring the employee’s performance and motivation as well is heavy look from directors, owners and those who control the company. The staffs are the very important tools of all the company s because they are communicating with the customers directly or face to face. The Human resources management is a roll that all the companies must have it because is the person which the best know how to control, recruit and select and pay the staff. The training is also his duty because must know and recruit the professional and knowledge people for the right position.