From need; and/or they cannot identify their training needs.

From the study, it was clear that employees whoreceived support from eLearning initiatives were aware of eLearning trends, theyhad ready access to eLearning tools, and had technical skills to use eLearning,whichenhanced there career opportunities andadvancements from eLearning experiences.

Some employees do believed that their company leaders continued to invest in eLearningand that eLearning is an effective tool fortraining and development. However, employees continue to face difficulties whenusing eLearning. McCullough (2005) and Reich & Scheuermann (2003) statedsome challenges of eLearning: managers are too busy, unaware or disinterestedin eLearning; lack of appropriate infrastructure; they cannot justify the need;and/or they cannot identify their training needs. The lack of formalizedtraining programs caused employees to have eLearning difficulties as reportedin these studies (McCullough, 2005; Reich & Schumermann, 2003).

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Therefore,organizations should take out time to come up with better solutions and formalizedstructured training for any eLearning initiative or technology implementation.